Knowledge-based knowledge management1

Knowledge-based knowledge management (KBKM) focuses on applications of knowledge-based systems (KBS) tailored to knowledge management (KM) problems. Although KM is primarily concerned with how people and organizations utilize their knowledge assets, one key to doing so efficiently is to employ technology to facilitate the KM process. One particular kind of technology has shown itself to be extremely useful in this context – specifically the technology of knowledge-based systems. In this chapter we discuss the relationship of KM to knowledge-based technology and provide an exposition of three fundamental knowledge-based methodologies that can facilitate knowledge management – expert systems, case-based reasoning and ontologies.